Shipping policy
Last updated: July 21, 2026
Store Name: cravejoys
Cntact Email: asalaraal_rrj1@hotmail.com
1. Overview
Our goal is to offer you the best shipping options for orders shipped
within the United States. We deliver daily and strive to provide you
with reliable, high-quality delivery services.
The total delivery time for your order consists of two parts:
• Processing time: 3-7 business days (this includes order
verification, quality checks, and packing)·
• Shipping time: 14-30 business days (standard transit time for
US domestic delivery via our carriers)
Note: Total delivery time = Processing time + Shipping time. Please
allow extra time during peak seasons, holidays, or due to carrier
delays.
2. Delivery Delays
We are not responsible for delays caused by:
• Weather conditions or public holidays
• Carrier service disruptions, customs clearance (if applicable),
or operational delays
• Incorrect or incomplete shipping information provided by the
customer
Unforeseen events beyond our control (e.g. natural disasters,
pandemics)
3. Shipping Rates & Zones (UnitedStates)
We offer shipping rates based on your order subtotal for all ordersshipped within the United States:
• Free Standard Shipping: Orders with a subtotal of $50.00 ormore qualify for free standard shipping via our partner carriers.
• **Standard Delivery (Orders Under $50)**: Orders with asubtotal of less than $50.00 will be charged a flat shipping rate of
$5.99.
shipping fees are automatically calculated and displayed atcheckout based on your order value.
4. Shipping Methods & Carriers
All US orders are shipped via our trusted partner carriers, which mayinclude but are not limited to:
• china Post: For international transit and initial shipping from
our warehouse.
• USPs (United States Postal Service): For final-mile domestic
delivery within the United States.
Other reliable third-party carriers as needed to ensure timely
delivery.
Tracking information will be sent to your email once your order isdispatched, allowing you to monitor your package's journey throughthe assigned carrier(s). We reserve the right to select the mostappropriate carrier for your order at our discretion, based ondestination, package size, and delivery timeline.
5.Order Tracking
Once your order is processed and shipped, you will receive aconfirmation email with your tracking number and a link to monitoryour package status online.
• For China Post tracking: You can use the provided trackingnumber on the official China Post website or your local postalservice.
• For USPS tracking: Once the package enters the US, it will be
scanned and trackable via the USPS website.
• For other third-party carriers: Tracking instructions will be
included in your shipping confirmation email.
6. Address Changes
Please double-check your shipping address before completing yourpurchase. If you need to modify your address after checkout,contact us immediately at asalaraal_rrj1@hotmail.com We cannotguarantee address changes once the order has been dispatched tothe carrier.
7. Lost or Damaged Packages
If your package is lost, stolen, or arrives damaged, please contactus at asalaraal_rrj1@hotmail.comwithin 15 days of the estimateddelivery date so we can assist you with the next steps, including
replacement or refund eligibility.